While the case involves a Nursing Home, this could also apply to a Residential Treatment Center where patients stay for a long time e.g. Mental Health, Chronic Drug Use, etc. The text solutions and questions are aimed at using a Team approach as the solution to 3 stated problems. That is NOT my focus in this assignment, but I have no problem if it is a part of your solution(s) to the stated problems which are:
(1) “Instances of communication breakdown among staff”;
(2) “several instances of medication errors”; and
(3) “problems concern contract staff not included in the performance management process”
Assess the Case Study with respect to the 3 Problems specified above:
The HR director took 3 actions – Discuss the adequacy or inadequacy of the HR response in resolving the 3 problems.
Does the rating system used or any modifications to it directly address the 3 problems? If “Yes” state how and if “No” why not?
How would you address the 3 problems directly? [Solutions to problems #1 & #2 should be specific to Ful, Part-Time and Contract staff.
Writing with Bullets
Much of Business writing can be reduced to Bullet Point Narratives
q These are not the same as correspondence in which bullets are used to
hjighlight sub-points, though much of what is below can be used in
these.
q They are targeted business statements on narrowly focused topics.
•
•
They are not sentences or paragraphs with dots in front of them!
They have a clearly stated purpose (in sentence or paragraph format).
•
They are a brief statement or sub-titles E.g. Problems, Issues,
Solutions
They can be bold, italics or underlined
q Separate ideas regarding the purpose are called “Stems”
•
q Actual Bullets are indented statements or fragments with a symbol in
front.
•
They convey key information in support of the stem statement; E.g.
Definitions, Problems and/or Solutions.
• Sub-Bullets are 2nd/3rd indented fragments with different icons
that support the bullet/sub-bullet directly above it.
•
E.g. Statistical, Financial Data or other facts directly linked to the item
above them
q Bullets Use a Consistent Style
•
•
•
Use Sentences, fragments or questions;
Capitalize each bullet point the same way; E.g. The first letter of the
first word;
Punctuate with period if a sentence, question mark, Semi-colon or
nothing if a fragment.
Here is a simple example:
ABUNDANCE The Future is Better Than You Think by Peter H. Diamandis, Steven Kotler
Theme in Chapter on Healthcare is that it must become Predictive, Personalized, Preventive and
Participatory.
Problems:
•
•
Medicine is growing exponentially.
o Human brains cannot keep up;
o Within 5 years of medical school, 50% of what is learned is outdated or found to be
wrong.
Hundreds of thousands die in hospitals from preventable medical errors
o 1.5M from medication errors;
o Others due to only 55% receiving recommended care;
•
Africa has 2.4 health workers per 1,000 population…The U.S. 24.8 per 1,000
o Africa has 25% of the diseases in the world but only 1.3% of the healthcare workers;
o The U.S. will have a 150,000 physician shortage by 2020.
Solutions:
•
•
Tech companies and Major Universities are involved in capturing, researching and interpreting
massive patient data to:
o Diagnose patient needs;
o Determine predictability of treatment plan options.
“Zero-Cost Diagnostics” by 2022
o An X-ray unit/CT scanner in a briefcase:
§ Powered by solar/batteries;
§ At a cost of $1 for supplies;
§ With 1/100th the radiation.
o A drop of blood or saliva that will reveal the DNA/RNA of any pathogen in the body;
§ Newborn DNA would show:
• Likelihood of disease;
• Wellness steps to be taken;
• Reaction to certain drugs, etc.
o Obesity
§ RNA can be used to block fat insulin receptors.
o Cataracts, the leading cause of blindness (18 M cases in Africa and Asia) has simple
surgical resolutions but not enough surgeons..
§ “Da Vinci Surgical Systems” robots allow physicians to work remotely
§ An LA surgeon can remotely operate on a cataract in Africa in 20 minutes.
o Cancer
§ Neuro-robotics will detect, inject and destroy cancer cells at early stage.
o Eldercare
§ Robots are ready for in-home use.
o Stem Cell will:
§ Correct Rheumatoid Arthritis, MS, Colitis, Alzheimer’s, Crohn’s, Parkinson’s,
stroke, etc.
§ Drop treatment costs to 10% or less than current.
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Formatting
Title Page
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