Module 01 Assignment – Listening Skills
Module 01 Content
Watch the video below to observe a medical conversation between a nurse and patient. For this assignment, you will assess both the nurse’s communication skills- specifically the nurse’s active listening skills. (2020). Admission of patient with depression: crying [Streaming video]. Retrieved from SAGE Video. Instructions In a Microsoft Word document, include the following:
Identify at least two (2) active listening skills that were properly used. Be sure to describe each active listening skill that you identify and explain why it is importance in communication.
Identify at least one (1) active listening skill that was not applied in this scenario. Discuss how the lack of this skill affected communication and what techniques can be used to implement the skill into future conversations.
Lastly, imagine that you are a patient advocate and were present during this conversation. Identify your role as an advocate working on the patient’s behalf. How could you assist with this conversation? Discuss what you may have done differently in this scenario. Discuss patient advocacy skills that could be applied in this situation to best support the patient.
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