Develop a strategic plan for a department or division within a health care organization, taking a balanced scorecard approach.
For this assessment, remember to use the same health care setting you chose in the previous assessment.
Note: The assessments in this course must be completed in the order presented; subsequent assessments should be built on both your earlier work and your instructor’s feedback on earlier assessments. If you choose to submit assessments prematurely, without considering and integrating your instructor’s feedback, your assessment may be returned ungraded, resulting in your loss of an assessment attempt.
Departmental strategic priorities must align with organizational priorities. To prepare for this assessment, consider how you might best represent these alignments graphically in an attractive, professional manner. For example, you might choose a crosswalk table, Venn diagram, or other format that clearly illustrates these alignments. Be creative in your approach. Use the organization’s colors or design your own color scheme. Keep in mind that these conceptual representations are intended for executive leaders and other stakeholders in the organization and community.
Instructions
Develop a strategic plan that establishes top priorities for a department or division, aligned with the organization’s strategic plan, which you appraised in Assessment 2. Include the following elements in your plan:
A balanced scorecard for the department or division.
A minimum of four departmental strategic priorities, one from each balanced scorecard domain (financial, customer, internal processes, learning and growth).
Be sure to include:
A title page and references page.
An abstract and running head are not required.
Your appraisal should be 4 pages in length, excluding the title page and references page.
The following tasks correspond to the grading criteria in the assessment scoring guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed.
Are these priorities feasible?
For example, do they reflect departmental objectives, available resources, and a specific time frame?
Explain.
How do existing policies hinder or facilitate what you hope to accomplish?
Each scorecard domain must include an objective, performance metric, benchmark target, and prospective initiative.
Be succinct and mindful of communication best practices.
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Formatting
Title Page
Citation
Outline
