Assessment Description
As a culminating project, this assignment has two parts: a project plan created in either MS Project (PC) or Apple Merlin (MAC) in Topic 7 and an executive summary due in Topic 8. Those experiencing problems with Project software may complete this portion of the assignment in Excel. Use prior course information and data gathered for your CLC Business Plan to complete this assignment.In a 500-word executive summary, include the following information about your CLC Business Plan:
Purpose of the business plan and what problem it is addressing.
Resources needed to put the business plan into effect (financial, staffing, physical, marketing, etc.).
Goals of the business plan.
Duration
Needs Assesment
2
Research Phase
3
EHR System Selection
2
Project Plan Development
1
Funding Allocation
4
Infrastructure Preparation
6
System Configuration
4
Data Migration
4
Staff Training
3
Testing and Quality Assurance
4
Readiness Evaluation
2
Go-Live and Post-Implementation6Support
Evaluation and Continuous Improvement
8
Needs Assesment
EHR System Selection
Funding Allocation
System Configuration
Staff Training
Readiness Evaluation
Evaluation and Continuous Impr
Needs Assesment
Research Phase
EHR System Selection
Project Plan Development
Funding Allocation
Infrastructure Preparation
System Configuration
Data Migration
Staff Training
Testing and Quality Assurance
Readiness Evaluation
Go-Live and Post-Implementation Support
Evaluation and Continuous Improvement
1
Project Plan
2
To successfully execute the implementation of the Electronic Health Record (EHR) system
at Grand Canyon University Care Hospital, it is imperative to undertake the following tasks:
1. Perform a comprehensive needs assessment by assessing the existing technology
infrastructure, identifying deficiencies, and establishing precise requirements and objectives
for successfully implementing the electronic health record (EHR) system.
2. Conduct a thorough investigation of Electronic Health Record (EHR) Systems by examining
various EHR vendors and their offerings. This should involve comparing features,
functionality, costs, and compatibility with the hospital’s operations.
3. Choose an Electronic Health Record (EHR) System. Choose the electronic health record
(EHR) system that aligns most effectively with the hospital’s financial resources and
requirements, as determined by the investigation’s results (Ehrenstein et al., 2019). This could
entail consulting with information technology specialists, medical practitioners, and hospital
management personnel.
4. The initial step in project management is to formulate a comprehensive project plan that
delineates the project’s scope, timeline, essential milestones, and resource requirements. The
proposed strategy should encompass a comprehensive list of duties, accountable individuals,
and interrelated activities.
5. One of the crucial stages in implementing an Electronic Health Record (EHR) system involves
determining the financial prerequisites and securing necessary funding through diverse
channels, including budget allocations, grants, or other funding sources.
6. To effectively execute the EHR system, it is crucial to guarantee that the hospital’s IT
framework, which includes hardware, networks, and servers, is sufficiently equipped to
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sustain the system above. This could entail modifications or improvements to accommodate
the latest technological advancements.
7. The system configuration process involves collaborating with the EHR vendor to tailor the
system to the unique requirements of the hospital. This may include modifying templates,
workflows, and user roles to align with the hospital’s needs.
8. Data migration involves transferring patient data and medical records from the current
systems to the new EHR system, focusing on maintaining data integrity, accuracy, and
security.
9. For healthcare professionals, administrators, and support personnel, it is advised that a
complete training program be put in place to ensure that they are familiar with the features,
protocols, and best practices of the electronic health record (EHR) system.
10. The Electronic Health Record (EHR) system’s best performance depends on rigorous testing
and quality assurance methods that verify and validate the system’s functionality. The process
entails performing exhaustive examinations to ascertain that the system satisfies the
predetermined specifications and seamlessly integrates with other healthcare systems.
11. The phase of implementation and go-live pertains to the actual execution of the Electronic
Health Record (EHR) system deployment, which may be carried out through a phased or fullscale approach. The aim is to guarantee a smooth and uninterrupted shift from the previous
systems to the novel Electronic Health Record (EHR) system. The procedure may involve the
execution of concurrent operations or temporary measures to tackle any challenges that may
emerge during the transition period.
12. The successful deployment of a novel EHR system necessitates formulating a comprehensive
change management strategy encompassing diverse facets, including communication tactics,
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training reinforcement, and resistance to change mitigation. Developing a comprehensive plan
is imperative to promote the assimilation of the novel system and guarantee a seamless
transition.
13. Post-implementation support refers to providing ongoing aid to users in managing inquiries,
resolving system-related difficulties, and optimizing the efficacy of the electronic health
record (EHR) system. This may involve periodic enhancements to the system,
troubleshooting, and soliciting user feedback.
14. The continuous evaluation and enhancement of an Electronic Health Record (EHR) system is
a crucial process that entails the assessment of its performance and efficacy. This entails
collecting input from users and implementing requisite modifications to optimize efficacy,
augment user contentment, and, ultimately, elevate patient care results.
15. The imperative task of ensuring adherence to pertinent healthcare regulations and standards,
such as HIPAA, and implementing concrete security measures to safeguard patient data
privacy and forestall unauthorized access falls under compliance and security.
16. Documentation is a crucial aspect of the EHR system implementation process. Maintaining
comprehensive records of the process is essential, including configuration details, training
materials, user manuals, and system policies and procedures.
17. Stakeholder communication is crucial to Electronic Health Record (EHR) implementation. It
involves consistent and timely dissemination of information to stakeholders, including
healthcare professionals, administrators, IT staff, and patients, regarding the advancement,
advantages, and modifications related to the EHR system.
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18. The last phase is the project’s closing, which includes completing a thorough analysis of the
EHR deployment to assess its success. It also entails ending all project-related tasks, including
resource release and financial reporting, and recording the project’s lessons learned.
The Grand Canyon University Care Hospital can adopt the EHR system if these procedures are
organized and coordinated.
Completion schedule:
Duration
Evaluation and Continuous
Improvement
17%
Needs Assesment
Research Phase
4%
6%
EHR System Selection
Project
4% Plan Development
2%
Funding Allocation
8%
Go-Live and PostImplementation Support
12%
Readiness Evaluation
4%
Infrastructure Preparation
13%
Testing and Quality
Assurance
8%
System Configuration
8%
Staff Training
6%
Data Migration
8%
Needs Assesment
Research Phase
EHR System Selection
Project Plan Development
Funding Allocation
Infrastructure Preparation
System Configuration
Data Migration
Staff Training
Testing and Quality Assurance
Readiness Evaluation
Go-Live and Post-Implementation Support
Evaluation and Continuous Improvement
The deployment of an Electronic Health Record (EHR) system is a substantial endeavour
for any healthcare institution, necessitating careful preparation, allocation of resources, and
6
adherence to feasible schedules. The present document presents a comprehensive project plan that
delineates the fundamental stages implicated in the execution of an Electronic Health Record
(EHR) system at Grand Canyon University Care Hospital. By implementing a comprehensive
plan that includes a well-defined strategy, allocation of appropriate resources, and establishment
of feasible timelines, the hospital can effectively migrate to an electronic health record (EHR)
system(Aguirre et al., 2019). This will optimize healthcare delivery processes, advance patient
care, and enhance data management capabilities.
Stage
Duration Key Tasks
–
1. Needs Assessment
2 weeks
Evaluate
current
workflows
and
data
management necessities
–
Identify
user
requisites
and
potential
implementation obstacles
– Evaluate available EHR systems and their
2. Research Phase
3 weeks
compatibility
with the institution’s requirements
– Assess narrowed down EHR platforms using
3. EHR System Selection
2 weeks
pre-established
standards
– Evaluate vendor bids, demonstrations, and costbenefit
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Stage
Duration Key Tasks
assessments
–
4. Project Plan Development
1 week
Outline
tasks,
deadlines,
and
resource
requirements
– Establish communication protocols and risk
management
strategies
– Assess costs related to system procurement,
5. Funding Allocation
4 weeks
infrastructure,
training, and maintenance
– Develop a financial strategy for resource
allocation
– Set up hardware and software elements for EHR
6. Infrastructure Preparation
6 weeks
system support
– Implement backup and disaster recovery
protocols
– Customize the EHR system to align with hospital
7. System Configuration
4 weeks
workflows
and security protocols
– Formulate data migration strategy and ensure
8. Data Migration
4 weeks
data integrity
8
Stage
Duration Key Tasks
– Test and validate transferred data
– Develop training program for different user
9. Staff Training
2 weeks
groups
– Monitor training effectiveness and provide
assistance
– Conduct thorough testing and address any
10. Testing and Quality Assurance
4 weeks
discrepancies
– Meet hospital quality standards through iterative
testing
– Prepare for system transfer and optimize
11. Readiness Evaluation
2 weeks
procedures
– Conduct mock go-live simulations to address
potential risks
12.
Go-Live
and
Post-
Implementation Support
– Assist end-users with technical or functional
6 weeks
challenges
– Gather user feedback and resolve system issues
13.
Evaluation
Improvement
and
Continuous
8 weeks
– Assess system effectiveness and user satisfaction
– Identify and implement necessary enhancements
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The initial and crucial stage in implementing an electronic health record (EHR) system at Grand
Canyon University Care Hospital is the execution of a thorough needs assessment. This entails
enlisting the participation of the IT department, hospital executives, and healthcare practitioners
to ascertain the institution’s distinct necessities, obstacles, and objectives. The needs assessment
will involve evaluating current workflows, comprehension of data management necessities,
appraisal of user requisites, and recognition of possible impediments to implementation. This
two-week phase will establish the groundwork for selecting the most appropriate Electronic
Health Record (EHR) system.
After conducting a needs assessment, engaging in a comprehensive research phase that
spans approximately three weeks to investigate the various EHR systems currently available in the
market is recommended. IT, hospital executives, and healthcare practitioners will collaborate to
evaluate EHR suppliers, their products, and their compatibility with the institution’s requirements.
In this phase, the system’s functionality, interoperability with other systems, ease of use, expansion
capacity, and security must be considered. After the research phase, a list of prospective EHR
systems will be created and evaluated.
Select an Electronic Health Record (EHR) System. Selecting the most suitable electronic
health record (EHR) system for Grand Canyon University Care Hospital requires scrutiny and
discernment. The project consortium, consisting of the information technology team, healthcare
facility executives, and procurement personnel, will undertake a cooperative endeavour to assess
the electronic health record (EHR) platforms that have been narrowed down, utilizing preestablished standards. The selection phase is a time-limited process that usually spans
approximately two weeks. Evaluating vendor bids, demonstrations, cost-benefit assessments, and
negotiations are just a few of the varied tasks carried out during this period. The decision will
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affect the system’s capabilities, the vendor’s reputation, the implementation help, and the solution’s
long-term viability.
After choosing an EHR system, create a detailed project plan to outline the tasks, deadlines,
and resources needed for deployment. The project plan development entails a collaborative effort
among the project manager, IT team, and hospital administrators, typically spanning one
week(Beeson, 2020). The proposed strategy will establish the project’s objectives, outputs,
significant events, and interrelationships. The implementation will involve the establishment of
communication protocols, risk management strategies, and change management procedures. The
project plan functions as a strategic guide, directing the project team and stakeholders throughout
the implementation process.
Securing sufficient funding is crucial to guarantee the successful implementation of the Electronic
Health Record (EHR) system. The project will entail a collaborative effort between the hospital
administrators and the finance department to ascertain the necessary financial resources. The fourweek procedure assesses costs related to system procurement, hardware and software
infrastructure, training, data transfer, and system maintenance. The study will examine internal
budgets, grants, and loans and develop a financial strategy to efficiently and sustainably allocate
project resources.
Prioritizing the required infrastructure is essential. The infrastructure preparation phase,
which usually lasts six weeks, focuses primarily on setting up the hardware and software elements
essential for supporting the EHR system. The hospital’s network infrastructure, servers,
workstations, and security systems must be capable of supporting and maintaining the Electronic
Health Record (EHR) system, according to the IT department, which will cooperate with any
necessary external experts. This stage encompasses the implementation of backup and disaster
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recovery protocols to protect essential patient information. The infrastructure will undergo testing
and validation procedures to ascertain its optimal performance and reliability.
The system configuration phase is of utmost importance as it involves the customization of the
EHR system to cater to the unique requirements of Grand Canyon University Care Hospital. The
system’s configuration will be a collaborative effort among the IT team, hospital administrators,
and EHR vendor representatives, aiming to align it with the hospital’s workflows, clinical
documentation requirements, user roles, and security protocols. During this stage, which is
expected to span around four weeks, the primary focus will be setting up data dictionaries, clinical
decision support regulations, user access controls, and incorporating the system with other preexisting hospital frameworks. Maintaining consistent communication between the project team
and the Electronic Health Record (EHR) vendor will guarantee a prosperous system
configuration.
The data migration process is a multifaceted and crucial undertaking that entails transferring
actual patient data from outdated systems to the novel electronic health record (EHR) system. A
collaborative effort between the IT team, EHR vendor representatives, hospital administrators,
and data analysts will be undertaken to formulate a data migration strategy that prioritizes the
maintenance of data integrity, confidentiality, and accuracy. As mentioned above, which spans
roughly four weeks, the procedure encompasses the retrieval of data, its conversion, and its
subsequent integration into the novel system. Stringent testing and validation protocols will be
employed to authenticate the precision and comprehensiveness of the transferred data.
Concurrently, tactics will be formulated to handle any potential deficiencies or incongruities in
data during the migration procedure.
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Implementing and effectively utilising the EHR system is contingent upon providing
comprehensive staff training. A fortnight-long training regimen will be devised with the training
coordinator, EHR vendor trainers, hospital administrators, and subject matter experts. The
training sessions will be customized to cater to distinct user groups, including physicians, nurses,
and administrative staff. The training will emphasize system navigation, data entry, clinical
workflows, and patient interaction. Potential training modalities encompass didactic lectures,
practical activities, digital learning modules, and continuous assistance. The training program will
utilize regular feedback and evaluation mechanisms to oversee its efficacy and rectify any
deficiencies in knowledge.
The electronic health record (EHR) system will undergo testing and quality assurance
procedures to ensure dependability, user-friendliness, and effectiveness. Cooperation between IT,
end users, and quality assurance is essential to create thorough test strategies and scenarios. Unit
testing, integration testing, system testing, and user acceptability testing will all be covered over
the next four weeks. The test findings will be carefully examined and recorded, and any
discrepancies will be fixed after consulting with the provider of the electronic health record.
Hospital quality standards can be met using iterative testing.
The project’s final phases will include a thorough readiness evaluation to ensure a smooth
transfer from the current system to the cutting-edge EHR system. This two-week phase will focus
on system setup, intensive testing, and procedure optimization. The IT department, hospital
executives, and representatives from various departments will formulate a comprehensive
implementation strategy to encompass communication tactics, user assistance protocols, and
backup procedures. The implementation team plans to conduct training refreshers and user
awareness campaigns to prepare the staff for the upcoming go-live event adequately. Furthermore,
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it is possible to conduct mock go-live simulations to detect and address any potential risks or
challenges that could emerge during the exact transition process.
The Go-Live and Post-Implementation Support phase denotes the formal initiation of the
Electronic Health Record (EHR) system at Grand Canyon University Care Hospital. During this
critical period, the IT team, EHR vendor representatives, and user support staff will immediately
assist in addressing any technical or functional challenges end-users face. Post-implementation
support will facilitate user adaptation, resolve system issues, and optimise system performance.
Regular feedback mechanisms, such as user surveys or feedback sessions, will be implemented
to gather user experiences and identify areas for improvement. The post-implementation support
phase will span approximately six weeks, ensuring staff members feel confident and comfortable
using the new system.
Evaluation and Continuous Improvement: Following the initial implementation and
stabilization of the EHR system, an evaluation and continuous improvement phase will be
initiated to assess its effectiveness and identify areas for enhancement. This phase, approximately
eight weeks, will involve collecting and analyzing data on system usage, user satisfaction, and
clinical outcomes. In collaboration with hospital administrators and key stakeholders, the project
team will conduct regular reviews and evaluate the system’s performance against predefined
metrics and benchmarks. Based on the evaluation results, necessary modifications, updates, or
enhancements will be identified and implemented to optimize the system’s functionality and align
it with evolving organizational needs.
Conclusion
The successful deployment of an Electronic Health Record (EHR) system at Grand Canyon
University Care Hospital necessitates meticulous strategizing, reasonable allocation of resources,
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and strict adherence to feasible timelines. The current project plan, which encompasses various
stages, furnishes a detailed roadmap for the effective execution of the Electronic Health Record
(EHR) system. The hospital can ensure a seamless transition and optimize the advantages of the
EHR system by performing a needs assessment, researching and selecting the suitable EHR
system, creating a project plan, obtaining funding, preparing the infrastructure, configuring the
system, transferring data, providing staff training, conducting testing and quality assurance, and
preparing for go-live. Implementing continuous evaluation and improvement measures can
enhance the system’s performance, resulting in improved patient care, streamlined workflows,
and efficient data management.
References
Aguirre, R. R., Suarez, O., Fuentes, M., & Sanchez-Gonzalez, M. A. (2019). Electronic Health
Record Implementation: A Review of Resources and Tools. Cureus, 11(9).
https://doi.org/10.7759/cureus.5649
Beeson, K. (2020, May 13). EHR Implementation Plan: Your 8-Step Checklist.
Ehrinpractice.com. https://www.ehrinpractice.com/ehr-implementation-plan.html
Ehrenstein, V., Kharrazi, H., Lehmann, H., & Taylor, C. O. (2019). I am obtaining Data From
Electronic Health Records. In www.ncbi.nlm.nih.gov. Agency for Healthcare Research
and Quality (US). https://www.ncbi.nlm.nih.gov/books/NBK551878/
Moseley, G. B. M. (2017). Managing Health Care Business Strategy. In Google Books. Jones &
Bartlett Learning.
https://books.google.com/books/about/Managing_Health_Care_Business_Strategy.html?i
d=U_sIkAEACAAJ
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