Case Questions:
1. What are Northrop’s current options for MHS? What are the pros and
cons of the different options she might recommend?
2. What option do you recommend that Northrop propose for MHS?
Why?
3. Given the option you select, outline a proposal that Northrop could
use to make her case as strong as possible? What additional
information would you need to support this proposal?
4. Describe a communication plan that Northrop can use to present
the outline of this proposal to MHS employees. Again, what should
be included in this plan? Is there anything that should be left out?
Book needed to answer:
Health Services Management: A Case Study Approach,
Eleventh Edition : A Case Study Approach, Eleventh
Edition
by Ann Scheck McAlearney , and Anthony Kovner
PUBLISHER
Health Administration Press
DATE
2017-09-01
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