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Refer to Chapter 9.
Failure Mode and Effects Analysis (FMEA) is a structured way to identify and address
potential problems, or failures and their resulting effects on the system or process before an
adverse event occurs. In comparison, root cause analysis (RCA) is a structured way to address
problems after they occur.
Sample Fish-bone:
Use the failure mode effect analysis (FMEA) and root cause analysis (RCA) using Fish Bone
diagrams to assess any current-state workflow of your choosing to identify improvement
opportunities. Substantiate your improvements with scholarly sources. I’m in the nursing
industry.
2 pages
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