1. Telehealth and telemedicine exploits technology to broaden the reach of healthcare to include rural and medically underserved communities. APRNs are poised to play a vital role in delivery of telehealth care. Schlachta-Fairchild, Varghesej, Deickman, and Castellik (2010) discuss policy issues relevant to APRN practice and telehealth care. Which of those issues do you consider most critical? What actions should be taken by APRNs to remain compliant with local and national practice regulations and reimbursement policies? If you are a healthcare administrator, what is the role of an organization in providing access to telehealth services to the community?
2. How would you as a health administrator, train your staff to ensure that they are capable of helping patients of all health literacy levels use patient portals to obtain and understand basic information needed to make decisions about their care?